PC Support Specialist
1 week ago
firstPRO, Inc is seeking a skilled Technical Equipment Specialist to join our team. In this role, you will be responsible for configuring, delivering, and installing technical equipment, performing on-site diagnostics and troubleshooting for hardware and software issues, and resolving technical problems efficiently.
This is a long-term contracting opportunity that requires 100% onsite work.
Key Responsibilities:
- Configure, deliver, and install technical equipment as requested.
- Perform on-site diagnostics and troubleshooting for hardware and software.
- Identify, research, and resolve technical issues.
- Maintain and update inventory records for hardware and peripherals.
- Follow technology standards and policies set by the customer.
- Provide on-site technical support using creative problem-solving and a consultative approach for end users experiencing issues related to hardware, software, network, and security.
Qualifications:
- Associate's Degree in Information Sciences and Technology or equivalent experience.
- Minimum of 2 years of progressive experience, preferably in a clinical setting.
- Strong problem-solving skills and attention to detail.
- Excellent interpersonal and customer service abilities with a self-motivated attitude.
- Knowledge of mobile devices, networking, PCs, printers, and related technology.
- Familiarity with network protocols, computer hardware/software, and peripherals.
- Friendly, professional, and adaptable with the ability to work effectively across all staff levels.
- Ability to travel to multiple business and educational locations (location-dependent).
- CompTIA A+ certification is highly desirable.
- A valid driver's license is required.
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