Counter Sales Associate for Plumbing and HVAC
2 weeks ago
Join Dakota Supply as a Plumbing & HVAC Sales Specialist. In this full-time, hourly role, you will engage with customers and contribute to the growth of our plumbing and HVAC sales.
Work Schedule:
Standard hours are typically from 8 am to 5 pm, Monday through Friday, with occasional variations based on business needs.
Key Responsibilities:
As a Plumbing & HVAC Sales Specialist, your daily tasks will include:
- Acting as the primary point of contact for customer orders.
- Providing professional assistance to customers regarding product inquiries.
- Accurately processing orders in a timely manner.
- Generating and following up on customer quotations.
- Offering troubleshooting and technical support.
- Collaborating with team members to resolve customer service issues promptly.
- Restocking the sales counter in accordance with product brand and location.
- Monitoring inventory levels and managing damaged products.
- Maintaining a clean and attractive counter display area.
- Encouraging the sale of additional products as appropriate.
- Performing other assigned duties as needed.
Qualifications:
A successful candidate will typically possess:
- A high school diploma or equivalent.
- A collaborative mindset, ready to assist fellow team members.
- Product and technical knowledge gained through two or more years of college or technical school, or 3-5 years of relevant field experience.
- Excellent relationship-building abilities.
- Outstanding customer service and communication skills across various platforms.
- Strong attention to detail with the capacity to manage multiple tasks.
- Effective active listening skills to assess customer needs.
- Superior problem-solving and analytical skills.
- Proficiency in computer usage, with experience in ERP systems preferred.
- The ability to effectively plan, prioritize, and organize work.
- Physical capability to frequently lift and load items weighing between 30-70 pounds.
Benefits:
At Dakota Supply, we offer a comprehensive benefits package that includes:
- Employee Stock Ownership Plan (ESOP), ensuring your contributions benefit both the organization and your personal growth.
- Commitment to your training and development with opportunities for personal and professional growth.
- Competitive compensation based on experience and potential.
- Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
- Comprehensive medical, dental, and vision benefits, along with life insurance and disability coverage.
- Retirement savings options, including a 401(k) with employer match.
- Discounts on all company-supplied products.
- Paid volunteer hours to support community engagement.
Join us at Dakota Supply, where we are dedicated to building futures one job at a time.
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