Community Leasing and Relations Associate
5 days ago
We are seeking a highly motivated and results-driven individual to fill the role of Part-time Leasing and Resident Coordinator. This position involves executing leasing and renewal strategies to achieve occupancy and resident retention goals.
About the Role- The ideal candidate will have at least one year of customer service or hospitality experience, with property management experience being a plus.
- This role requires excellent verbal and written communication skills, with a proven track record in sales.
- A team player who maintains a positive attitude and is willing to work a flexible part-time schedule is essential.
- Meet residents and guests at the leasing office, providing a warm welcome and exceptional customer service.
- Secure leases on available apartments by greeting, qualifying, touring, and closing prospective residents.
- Monitor automated lead generation and outreach, providing manual follow-up as necessary.
- Coordinate and conduct tours for prospects, utilizing persuasive selling skills to share information about our community.
- Process applications, leases, and move-in paperwork efficiently and accurately.
- Respond to all prospects and residents in a timely manner, ensuring their needs are met.
- Help manage resident relations, including rent collection and delinquency notifications.
- Improve resident retention and assist with securing renewals from existing residents.
- Utilize property management software to track resident and prospective tenant activity.
- Assist with planning and running resident activities, promoting a positive community environment.
- High school diploma or equivalent required; property management certification a plus.
- Ability to learn property management software (OneSite / RealPage) and utilize it effectively.
- Outgoing personality with exceptional customer service skills and a proven track record in sales.
- Flexibility to work a part-time schedule, typically 9 a.m. to 3 p.m. on Monday, Wednesday - Friday through Saturday.
- Competitive salary: $30-$40 per hour.
- Bonus program for meeting performance targets.
- Paid training opportunities to enhance skills and knowledge.
- Pleasant working environment with a supportive team.
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