Technical Structural Design Specialist

2 days ago

Chicago, Illinois, United States Esko Full time
About the Role

Esko, a Veralto company, is seeking an Application Engineer for Structural Design to join our North American team. As a key member of our customer-facing team, you will be responsible for installing, configuring, and training customers on Esko software, ensuring they can use it efficiently.

Key Responsibilities
  • Prepare every job in detail, either working remotely or traveling to customer sites.
  • Install the software and train users, developing configurations and workflows tailored to their needs.
  • Develop a proactive approach to problem-solving, excellent communication skills, and the ability to train and educate customers effectively.
  • Owning the project on behalf of the customer, you will be the face and voice of the customer within Esko.
Requirements
  • Good communicator with the ability to present and teach.
  • Flexible in travel and finding solutions (up to an average of 25% of traveling within the NA region, depending on customer's needs).
  • Empathy for other people (customers, colleagues, and suppliers).
  • Proactive to the problem at hand, as well as challenging how we eliminate problems in the future.
  • Excellent listening skills and ability to interpret customer needs and manage customer expectations.
Education and/or Background Experience
  • Experience in problem-solving, and a quick learner and IT competency.
  • Analytical mindset, with a calm, methodical approach to problem-solving.
  • Direct experience handling complex technical issues with customers and/or suppliers.
  • EITHER 2+ years of experience in structural design for packaging and/or Esko software (ArtiosCAD, WebCenter).
  • AND/OR Formal qualification in structural design (also in similar businesses).
  • Customer-facing skills.
About Esko

Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. The compensation range for this role is $60,000-$80,000 per year, and this job is also eligible for Incentive Pay.

We are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

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