Resort Guest Services Specialist

4 days ago


Orlando, Florida, United States Caribe Royale Full time

At Caribe Royale, we are seeking a skilled Front Desk Agent to provide exceptional guest service. As a key member of our team, you will be responsible for ensuring that every guest has an unforgettable experience.

Job Overview

This is a full-time position with a salary range of $40,000 - $60,000 per year. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong commitment to customer satisfaction.

Responsibilities
  • Process check-ins and check-outs efficiently and professionally
  • Handle guest inquiries and resolve issues promptly and effectively
  • Assist management in applying credit and guest billing policies
  • Maintain accurate records and databases
Requirements
  • Bachelor's degree in Hospitality or related field
  • 1-2 years of experience in a hotel or resort front desk position
  • Excellent communication and interpersonal skills
  • Able to work flexible schedules, including holidays and weekends


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