Guest Experience Specialist
6 days ago
Key Responsibilities:
- Provide prompt and personalized service to guests during check-in and check-out processes.
- Assist with guest inquiries and resolve issues in a professional and courteous manner.
- Maintain accurate records and reports related to guest stays and preferences.
- Collaborate with other departments to ensure seamless execution of resort operations.
Requirements:
- High school diploma or equivalent required; bachelor's degree in hospitality management preferred.
- Previous experience in a hotel or resort front desk position is essential.
- Excellent communication and problem-solving skills.
- Able to work flexible schedules, including holidays and weekends.
Estimated Salary Range: $45,000 - $65,000 per year, based on location and experience.
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