Sales and Service Representative

3 weeks ago


Raleigh, North Carolina, United States Food Lion Full time
Join Our Team

We are looking for a talented Sales and Service Representative to join our team at Food Lion. As a key member of our retail operation, you will be responsible for delivering exceptional customer experiences, maintaining high standards of product presentation, and working closely with our inventory management team to drive business results.

About Food Lion

Food Lion has been a trusted grocery retailer in the Southeastern and Mid-Atlantic regions since 1957. We employ over 82,000 associates who serve more than 10 million customers each week.

Key Responsibilities

  1. Deliver exceptional customer experiences by providing fast, friendly, and accurate service in the Produce Department.
  2. Maintain high standards of product presentation, ensuring that all merchandise is properly received, prepared, conditioned, and displayed in accordance with company policies and guidelines.
  3. Work closely with the inventory management team to optimize store operations.
  4. Unload trucks for the Produce Department.
  5. Familiarize yourself with and utilize company tools, such as the average cost inventory system (ACIS) and ordering system (CAO).
  6. Adhere to local, state, and federal regulations.
  7. Wear the Food Lion uniform, complete with name badge, while on duty and maintain a neat and clean appearance adhering to the Food Lion dress code.
  8. Complete required training programs, including Computer Based Training (CBT), Training Packet, and Training Aid courses.

Requirements

  • A high school diploma or equivalent is preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • The ability and willingness to learn multiple tasks and technical requirements of the job.
  • The ability to use technical information to solve problems.
  • Meets minimum age requirements to perform specific job functions.
  • Ability to meet the physical requirements of the position with or without reasonable accommodations.

Estimated Annual Salary

$38,400 - $45,600 per year, depending on experience and qualifications.



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