Customer Service Supervisor
2 weeks ago
If you possess exceptional leadership abilities, a warm and approachable personality, and a passion for retail, consider joining our Burlington team as a Customer Service Lead.
Overview:
In the role of Part-Time Customer Service Lead, you will work closely with the Assistant Store Manager and Customer Service Supervisor to oversee daily customer service operations. Your mission will be to inspire and motivate team members to deliver outstanding, friendly, and professional service consistently. Leading by example, you will embody the Burlington philosophy and uphold our core values. Ensuring a customer-first approach will be your top priority, while maintaining a focus on efficiency and service quality.
Key Responsibilities:
- Exemplify company core values and the Burlington philosophy, setting standards for the customer service team.
- Enhance customer satisfaction by prioritizing friendliness, efficient checkout processes, and positive feedback.
- Keep the front-end area organized and address any issues related to transactions and registers.
- Manage meal and break schedules while ensuring adherence to work schedules.
Requirements:
Applicants should be available to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Physical demands include the ability to lift and carry boxes weighing 40 lbs. or more, along with the capacity to stand and walk for extended periods.
Join our team; you will appreciate being here
We offer competitive pay, flexible scheduling, and an associate discount. Part-time employees may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan, as well as paid time off and holidays in accordance with applicable laws. As a rapidly expanding brand, we provide numerous training and development opportunities for our associates to advance their careers.
Our store teams work diligently while enjoying their time together. Burlington associates make a meaningful impact on the lives of customers, colleagues, and the communities we serve every day. Burlington Stores, Inc. is an equal opportunity employer committed to fostering workplace diversity.
Base Pay: $16 per hour
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