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Customer Service Representative

2 months ago


Westborough, Massachusetts, United States CAFUA MASSACHUSETTS Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Crew Member at CAFUA MASSACHUSETTS. As a Crew Member, you will be responsible for delivering exceptional customer experiences and contributing to the success of our restaurant.

Key Responsibilities
  • Customer Service: Provide friendly, efficient, and accurate service to our guests, ensuring their needs are met and exceeded.
  • Food Preparation and Service: Prepare and serve food and beverages to our guests, maintaining high standards of quality and presentation.
  • Teamwork: Collaborate with other team members to achieve our goals and objectives, supporting each other in a fast-paced and dynamic environment.
  • Adaptability: Be flexible and adaptable in a rapidly changing environment, responding to customer needs and requests in a timely and professional manner.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with guests and team members.
  • Teamwork and Adaptability: Demonstrate a strong ability to work collaboratively with others, adapting to changing situations and priorities.
  • Physical Demands: Be able to stand for long periods, lift up to 30 pounds, and move quickly and efficiently in a fast-paced environment.
  • Availability: Be available to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits: Enjoy a range of benefits, including paid time off, holidays, and opportunities for career development.
  • Team Environment: Work in a dynamic and supportive team environment, with opportunities to learn and grow with our company.