Program Specialist

2 weeks ago


Framingham, Massachusetts, United States South Middlesex Opportu Full time
Job Summary

South Middlesex Opportu is seeking a highly motivated and compassionate Program Specialist-Relief to join our team. As a key member of our staff, you will play a vital role in ensuring the safety and security of our shelter, while also providing support to residents and responding to emergency situations.

Key Responsibilities
  • Monitor and enforce shelter rules and routines to ensure a safe and secure environment for residents.
  • Respond to emergency situations in a calm and effective manner, prioritizing the well-being of residents and staff.
  • Provide written communication in logs at the end of each shift, documenting key events and incidents.
  • Offer emotional support and guidance to residents, promoting a positive and inclusive environment.
  • Attend staff meetings, group trainings, and supervisions as needed, staying up-to-date on agency policies and procedures.
  • Accept donations and oversee volunteer activities, fostering a sense of community and engagement.
  • Uphold confidentiality and maintain the trust of residents, staff, and the community.
  • Drive the SMOC Program van to transport clients, ensuring safe and reliable transportation.
  • Engage with clients, understanding and addressing their needs, whether within or outside the scope of work.
Requirements
  • Minimum High School Diploma or GED.
  • Sensitivity to low-income families of diverse backgrounds.
  • Ability to work independently and as part of a team.
  • Bilingual strongly preferred.
  • Good oral and written communication skills.
  • Valid driver's license and reliable transportation.
Working Conditions

As a Program Specialist-Relief, you will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.


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