Automotive Service Specialist
3 days ago
O'Reilly Auto Parts is seeking a highly skilled and experienced Installer Service Specialist to join our team. As an Installer Service Specialist, you will be responsible for providing exceptional customer service, ensuring accurate and timely order deliveries, and maintaining a high level of technical expertise in automotive repairs.
Key Responsibilities:- Develop and maintain strong relationships with professional customers and installers
- Take customer orders over the phone and online, and ensure accurate and timely delivery of parts
- Direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner
- Ensure delivery vehicles are serviced and maintained according to company standards
- Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
- Audit customer returns for warranty abuse and ensure all returns are tagged/labeled correctly
- Strong background in mechanics and automotive repairs
- Above average communication skills
- ASE Certification (desired)
- Competitive wages and paid time off
- Stock purchase plan and 401k with employer contributions starting day one
- Medical, dental, and vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
O'Reilly Auto Parts is an equal opportunity employer. We are committed to diversity and inclusion in the workplace. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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