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Medical Office Representative

2 months ago


Bloomington, Illinois, United States Carle Health Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Carle Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.

**Key Responsibilities:**

  • Provide efficient and effective customer service to patients, families, and healthcare providers
  • Manage patient scheduling, registration, and billing processes
  • Collect and enter accurate and up-to-date patient information into our electronic health record system
  • Assist clinical staff in maintaining accurate and timely medical records
  • Maximize revenue by collecting payment at time of service and entering accurate billing information

**Requirements:**

  • High school diploma or equivalent required
  • 1-3 years of customer service experience in a healthcare setting preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package