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Medical Office Representative
2 months ago
**Job Summary**
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Carle Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.
**Key Responsibilities:**
- Provide efficient and effective customer service to patients, families, and healthcare providers
- Manage patient scheduling, registration, and billing processes
- Collect and enter accurate and up-to-date patient information into our electronic health record system
- Assist clinical staff in maintaining accurate and timely medical records
- Maximize revenue by collecting payment at time of service and entering accurate billing information
**Requirements:**
- High school diploma or equivalent required
- 1-3 years of customer service experience in a healthcare setting preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer:**
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package