Housekeeping Operations Manager
3 days ago
Job Summary:
At Vail Resorts, we're committed to delivering exceptional guest experiences. As the Executive Housekeeper, you'll play a critical role in ensuring our housekeeping operations meet the highest standards. This is a full-time, year-round position at Mountain Thunder Lodge, with a competitive salary range of $55,000 - $57,000.
Key Responsibilities:
- Manage daily housekeeping operations, including staff scheduling, training, and performance monitoring.
- Collect and analyze guest satisfaction data to identify areas for improvement.
- Partner with internal stakeholders and vendors to ensure quality standards are met.
- Provide exceptional service to guests, responding promptly to accommodation requests.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent preferred.
- 1-3 years of housekeeping, guest service, or hospitality management experience preferred.
- Fluent English communication skills, bilingual a plus.
- Ability to work a flexible schedule, including split shifts, nights, holidays, and weekends.
- Ability to lift/carry up to 50 lbs.
This is a competitive salary range, and individual compensation decisions are based on a variety of factors.
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