Assistant Manager of Housekeeping Operations

2 weeks ago

Breckenridge, Colorado, United States Vail Resorts Full time
Job Summary

The Assistant Manager of Housekeeping at Vail Resorts is responsible for ensuring the highest levels of cleanliness and guest satisfaction in our properties. This role requires a passionate and motivated leader with excellent personal presentation and interpersonal skills to lead a multicultural team.

Key Responsibilities
  • Provide supervision and direction for the Housekeeping team to ensure exceptional cleanliness and guest satisfaction
  • Monitor house count and make staffing adjustments accordingly
  • Oversee payroll for the housekeeping department, including clearing exceptions and approving payroll
  • Responsible for leading the hiring and initial training of all staff
  • Conduct coaching and disciplinary forms for all direct reports as needed
  • Work alongside the Director in ownership of department financials, including budget creation and management, forecasting of revenue, expenditures, wages, labor, inventory, supplies, etc.
  • Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of labor and material expenses
  • Develop and oversee processes for the department to conduct regular visual inspection of guest rooms and public space areas
  • Actively engaged in the guest experience by investigating complaints, evaluating corrective actions, and implementing plans to resolve and prevent future guest issues
  • Capable of deescalating internal and external guest conflict
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees, and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations
  • Communicate effectively, both verbally and in writing, to provide clear direction to a variety of stakeholders
  • Conduct daily walkthrough of properties to evaluate condition of furniture, fixtures, decor, etc. and make recommendations for rehab projects
Requirements
  • College degree preferred with specialty in hospitality or business
  • Previous experience in managing a hotel/resort housekeeping department
  • Minimum of 2 years' experience in Supervisory/Management/Assistant Housekeeping position
  • Word, Excel, Outlook experience and skills
  • Lifting 25-50 pounds
Preferred
  • Bilingual English/Spanish
  • Valid driver's license
  • Ability to read and comprehend complex correspondence in English
  • Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization
  • Previous luxury hotel experience
  • Good communication, organization, and time management skills
  • To be successful in this role, you will be a passionate and motivated leader with excellent personal presentation and interpersonal skills
  • A demonstrated ability to lead a multicultural team is essential, as is solid business acumen and a passion for serving internal and external guests
  • Effective time management and ability to delegate responsibilities to maximize the utility of the entire team
  • Celebrate successes and publicly recognize the contributions of team members
  • Foster the department's safety culture through training, enforcing company guidelines, and accountability

  • Assistant Manager of Housekeeping

    1 month ago

    Breckenridge, Colorado, United States Vail Resorts Full time

    Job SummaryThe Assistant Manager of Housekeeping at Vail Resorts ensures their team of professional room attendants, public area attendants, and house persons are providing the highest quality, spotless cleaning services to all guest rooms across multiple properties, as well as maintaining spotless front of house and back of house space at all times.Key...

  • Housekeeping Operations Manager

    2 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Housekeeping Supervisor Opportunity at Sage HospitalityWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Sage Hospitality in Breckenridge. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that our guests receive exceptional service and...

  • Housekeeping Operations Manager

    4 weeks ago

    Breckenridge, Colorado, United States Vail Resorts, Inc. Full time

    About the RoleVail Resorts, Inc. is seeking a highly skilled and detail-oriented Housekeeper to join our team. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel.Key ResponsibilitiesMaintain the cleanliness and organization of hotel rooms, public areas,...

  • Housekeeping Supervisor

    4 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Job Overview:Sage Hospitality is seeking a skilled Housekeeping Supervisor to oversee the daily operations of our housekeeping staff. As a key member of our hotel team, you will be responsible for ensuring a safe and clean environment for our guests, while also promoting a culture of excellence and customer satisfaction.Responsibilities:Supervise and train...

  • Housekeeping Team Leader

    6 days ago

    Breckenridge, Colorado, United States Vail Resorts Full time

    Housekeeping Team Leader Job SummaryOur Housekeeping Team Leader will oversee the operation of the housekeeping department, ensuring a high level of cleanliness and organization in our hotel. This role is responsible for managing daily payroll, scheduling, and key control policies, as well as maintaining par levels of supplies and training employees.Key...

  • Housekeeping Team Leader

    6 days ago

    Breckenridge, Colorado, United States Vail Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Team Leader to join our team at Vail Resorts. As a key member of our housekeeping department, you will be responsible for overseeing the daily operation of the housekeeping team, ensuring that all guest rooms and public areas are clean and well-maintained.ResponsibilitiesAssist the...

  • Housekeeping Manager

    6 days ago

    Breckenridge, Colorado, United States Vail Resorts, Inc. Full time

    Housekeeper Job DescriptionVail Resorts, Inc. is seeking a highly motivated and detail-oriented Housekeeper to join our team.Key Responsibilities:Maintain the cleanliness and organization of hotel rooms and public areas.Contribute to a positive and respectful work environment by providing exceptional guest service and teamwork.Create a welcoming and...

  • Housekeeping Team Leader

    1 week ago

    Breckenridge, Colorado, United States Vail Resorts Full time

    Housekeeping Team Leader Job DescriptionAt Vail Resorts, we're committed to delivering exceptional guest experiences. As a Housekeeping Team Leader, you'll play a critical role in ensuring our properties meet the highest standards of cleanliness and hospitality.Key Responsibilities:Oversee the daily operation of the housekeeping department, including...

  • Housekeeping Team Lead

    4 weeks ago

    Breckenridge, Colorado, United States Vail Resorts, Inc. Full time

    Housekeeping Team LeadVail Resorts, Inc. is seeking a highly skilled Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for:Key Responsibilities:Training and supervising all housekeeping staff to ensure exceptional service standards are met.Ensuring proper scheduling of all shifts to ensure...

  • Housekeeping Team Lead

    4 weeks ago

    Breckenridge, Colorado, United States Vail Resorts, Inc. Full time

    Housekeeping Team LeadVail Resorts, Inc. is seeking a highly skilled Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for:Key Responsibilities:Training and supervising all housekeeping staff to ensure exceptional service standards are met.Ensuring proper scheduling of all shifts to ensure...

  • Housekeeper - Breckenridge

    4 weeks ago

    Breckenridge, Colorado, United States Guest Services Full time

    Job Summary: We are seeking a skilled and detail-oriented Housekeeper to join our team at Guest Services. As a Housekeeper, you will be responsible for maintaining the cleanliness and sanitation of our facilities, ensuring a high level of quality and customer satisfaction.Essential Functions:Clean and sanitize assigned areas, including rooms, common areas,...

  • Housekeeper - Breckenridge

    4 weeks ago

    Breckenridge, Colorado, United States Guest Services Full time

    Job SummaryThe Housekeeper performs skilled and routine maintenance and tasks necessary to maintain the cleanliness and sanitation of the unit. This role is responsible for ensuring a high level of cleanliness and organization in assigned areas, adhering to company standards and protocols.Key ResponsibilitiesClean and maintain assigned areas, including...

  • Restaurant Operations Manager

    4 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Group, LLC Full time

    Restaurant Supervisor Job DescriptionAt Sage Hospitality Group, LLC, we are seeking a highly skilled Restaurant Supervisor to join our team. As a key member of our restaurant operations, you will be responsible for assisting the Restaurant Manager in all phases of restaurant operations.Key Responsibilities:Monitor servers, runners, and other restaurant...

  • Restaurant Operations Manager

    1 month ago

    Breckenridge, Colorado, United States Sage Hospitality Group, LLC Full time

    Job Summary:We are seeking a highly skilled Restaurant Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our restaurant operations team, you will be responsible for assisting the Restaurant Manager in all phases of restaurant operations.Key Responsibilities:Monitor servers, runners, and other restaurant associates to ensure...

  • Assistant Store Manager

    4 weeks ago

    Breckenridge, Colorado, United States Breckenridge Ski Resort Full time

    Job Summary:Vail Resorts is seeking a highly skilled and experienced Assistant Store Manager to join our team at Breckenridge Ski Resort. As a key member of our retail operations team, you will be responsible for leading daily store operations, monitoring performance and budget, and providing exceptional customer service.Key Responsibilities:Lead daily store...

  • Restaurant Operations Manager

    1 week ago

    Breckenridge, Colorado, United States Breckenridge Ski Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Breckenridge Ski Resort. As a Restaurant General Manager, you will be responsible for leading our restaurant operations, maintaining high standards of quality and safety, and providing exceptional customer service to our guests.Key...

  • Banquet Operations Manager

    1 month ago

    Breckenridge, Colorado, United States Sage Hospitality Group, LLC Full time

    Job Summary:The Banquet Manager is a key member of the Sage Hospitality Group, LLC team, responsible for the successful operation of the banquets department. This role ensures all banquet activities are carried out professionally and to standard while maximizing profitability.Key Responsibilities:Manage and motivate a team of associates to deliver...

  • Food and Beverage Operations Manager

    2 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Group Full time

    Job Title: Food and Beverage Manager/Bar ManagerWe are seeking a highly skilled and experienced Food and Beverage Manager/Bar Manager to join our team at Sage Hospitality Group in Breckenridge, Colorado.About the Role:The successful candidate will be responsible for managing the day-to-day operations of our restaurant, room service, bar, and catering...

  • Guest Experience Manager

    2 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Group Full time

    Guest Experience ManagerSage Hospitality Group is seeking a highly skilled Guest Experience Manager to join our team at a new property in Breckenridge, Colorado. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences, ensuring seamless interactions, and promoting a culture of excellence.Key...

  • Room Inspector

    4 weeks ago

    Breckenridge, Colorado, United States Sage Hospitality Full time

    Job Overview:The Rooms Inspector is a key member of the hotel's housekeeping team, responsible for ensuring that guest rooms and public areas are maintained to the highest standards of cleanliness and quality. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively with a team to achieve...