Warehouse Shipping Coordinator
6 days ago
Job Summary
The Biltmore Company is seeking a highly productive and self-starting Shipping Associate to ensure the accurate and timely shipping of all E-Commerce and Direct-To-Consumer (DTC) orders. This position requires a strong attention to detail, problem-solving skills, and speed in handling guest orders.
Key Responsibilities
- Work with our order entry team to prepare, pick, and ship orders.
- Follow departmental Standard Operating Procedures (SOP) to ensure accurate and timely package delivery to our guests.
- Maintain wine and merchandise inventory in a neat, orderly, and safe manner.
- Assist with special projects such as preparing freight shipments and other large orders.
- Receive, unload, and stock deliveries from Distribution Center and Wine Production.
- Assist with accurate on-hand inventory counts for our products.
- Communicate with appropriate teams regarding shipment delays and errors.
- Provide support for all areas of the Fulfillment Center.
Additional Responsibilities
- Maintain a clean, hazard-free work area.
- Provide general assistance and support for Retail Fulfillment and Distribution Center.
- Ability to work efficiently in a fast-paced environment.
- Ability to operate a forklift and other warehouse equipment.
Requirements
- High school diploma or equivalent. Additional education, training, and/or certification(s) preferred.
- Minimum of one (1) year experience in a warehouse shipping and receiving setting. The ideal candidate will have had previous experience working in a high-end retail or e-commerce environment.
- Strong computer and data entry skills in MS Excel, Word, and Outlook.
- Knowledge of FedEx and UPS shipping software is a plus.
- Excellent interpersonal and communication skills; must be able to clearly, concisely, and effectively convey information verbally and in writing.
- Strong organizational and time management skills with a keen attention to detail and quality; must be able to prioritize work effectively in a dynamic environment.
- Must have a strong work ethic and solid work history with verifiable references.
- Must be proactive, able to take initiative, and able to exercise good judgment.
Physical Requirements
- Must be able to stand and walk for long periods of time.
- Ability to visually identify merchandise, color recognition, and distinguishing features.
- Frequent bending, stooping, and turning while supporting packages of various weights.
- Ability to safely lift 50 pounds frequently.
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