Assistant Store Manager

4 days ago


New Port Richey, Florida, United States Stony Lake Enterprises Full time

About the Role:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Stony Lake Enterprises. As a key member of our management team, you will be responsible for leading our restaurant operations and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Leadership and Team Management: Lead and motivate a high-performing team to deliver excellent customer service and achieve sales goals.
  • Restaurant Operations: Oversee all aspects of restaurant operations, including inventory management, cash handling, and food safety.
  • Customer Service: Ensure that all customers receive a positive and memorable experience, and that their concerns are addressed promptly and professionally.
  • Marketing and Sales: Assist with local store marketing activities and projects, including public and community relations programs, competitor analysis, and consumer demand tracking.
  • Training and Development: Train and develop Shift Leads and Crew Members to build a highly skilled and productive team.
  • Store Maintenance: Maintain a positive, safe, clean, and inviting environment for customers and team members.
  • Problem-Solving: Calmly solve customer concerns and exhibit a genuine passion for excellence.

Requirements:

  • Minimum 1-3 years of high-volume restaurant leadership experience; previous quick-service restaurant experience strongly preferred.
  • High School diploma or equivalent.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable.
  • Work well under pressure-packed situations while maintaining a great attitude.
  • Comfortable standing for entire shifts and able to lift 50 pounds.
  • Ability to work in and out of different temperature ranges.
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Exhibit good manners, proper personal hygiene, and promptness.
  • Have fun and maintain a positive attitude at all times.


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