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Healthcare Customer Service Specialist

2 months ago

Palm Springs, California, United States Tenet Florida Physician Services, L.L.C. Full time

Job Title: Healthcare Customer Service Specialist

Company: Tenet Florida Physician Services, L.L.C.

Overview:

This role is essential in managing front office operations within a medical practice.

Key Responsibilities:

  • Process patient payments and manage account balances.
  • Accurately enter charges and maintain financial records.
  • Provide patients with information regarding office protocols and services offered.
  • Assist patients in navigating and registering for the patient portal.

Qualifications:

Education:

  • Required: High school diploma or GED.
  • Preferred: Completion of a medical office assistant training program.

Experience:

  • Required: 1 to 2 years of experience in a healthcare environment.

Certifications:

  • Preferred: Certification in healthcare management or administration.

Additional Information:

Sign-on bonus available for new hires only. Compliance with federal, state, and local vaccination mandates is required for this position. Candidates may need to provide proof of vaccination or obtain an exemption prior to starting.

Job Type: Full-time

Shift: Day shift