Customer Service Representative

4 weeks ago


Palm Springs, California, United States Alaska Airlines Full time
Customer Service Agent at Alaska Airlines

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Agent at Alaska Airlines. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, ensuring their travel experience is seamless and enjoyable.

Key Responsibilities:

  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Sell tickets and ensure cabin accommodations for our guests
  • Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades
  • Process and secure passenger luggage

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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