Customer Service Representative
5 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist-Alternative Delivery. In this role, you will be responsible for providing exceptional customer service in a fast-paced, team-oriented environment.
Key Responsibilities
- Facilitate the completion of sales transactions, ensuring a seamless customer experience.
- Present and/or confirm financing decisions, ensuring customers understand their options.
- Execute strategies to achieve sales budgets, driving business growth and revenue.
- Maintain a working knowledge of available financing options, titles, and extended service policies.
- Interact with customers, other associates, and team members to provide outstanding internal and external customer service.
- Provide customer service to customers by complying with company procedures, including processing home deliveries, listening to and answering customer questions, and explaining paperwork processes.
- Perform various business office tasks, including completing express pickups, delivering sales paperwork, completing appraisal purchases, processing paperwork associated with the state DMV, processing titles, and processing auction sales.
- Perform various administrative and clerical duties, including document copying, filing, payment management, reconciliation of missing dealer plates or information, and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
- Drive vehicles to and from various locations as requested by supervisor.
- Adhere to all company policies and procedures.
- Adhere to the Customer Specialist-Alternative Delivery training timeline.
- Process paperwork associated with retail vehicle sales.
- Manage multiple payment types, including receiving and counting money, distributing funds, preparing deposits, and handling the safe with considerations to security and asset protection.
- Conduct vehicle condition verification and convey results to buyer or senior buyer for analysis.
- Present appraisal offers to customers.
- Perform cosmetic inspections and ensure that all vehicles meet company final quality standards.
- Prepare vehicles for delivery to customers.
Requirements and Qualifications
- Must possess a valid driver's license that meets the company driver safety points evaluation system criteria, as explained in the company driver safety policy.
- Successful completion of all assessments.
- Demonstrate exceptional communication skills and attention to detail.
- Demonstrate active listening skills.
- Meet or exceed company guidelines for customer satisfaction.
- Perform multiple duties in a high-energy, fast-paced working environment.
- Use miscellaneous computer programs, demonstrating intermediate PC skills.
- Read, interpret, and transcribe data in order to maintain accurate records.
- Lift objects that weigh as much as 25 lbs.
- Complete all formats of job-related training.
- Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time, and be able to work in any inclement weather for several hours.
- Flexibility to work at multiple locations and deliver vehicles offsite.
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Adhere to all company policies, including but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
- Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions.
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States Turnaround Welding Services Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Turnaround Welding Services. As a Customer Service Representative, you will act as a liaison between our customers and our company, providing product and service information, and resolving emerging problems with accuracy...
-
Customer Service Representative
9 hours ago
Raleigh, North Carolina, United States Ncfbins Full time**Job Summary**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Ncfbins. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.**Key Responsibilities**Respond to customer...
-
Customer Service Representative
9 hours ago
Raleigh, North Carolina, United States General Company Full time**Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at General Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residents, responding to their inquiries, and resolving any issues in a timely and professional manner.**Key...
-
Customer Service Representative
3 days ago
Raleigh, North Carolina, United States Domino's Franchise Full timeJob Description**About Us**Domino's Franchise is a family-owned business that prides itself on being the #1 pizza brand in the Charlotte and Raleigh markets. We have a team of 1,500 employees who are passionate about pizza and dedicated to customer satisfaction.**Job Summary**We are seeking a friendly and enthusiastic Customer Service Representative to join...
-
Customer Service Representative
3 days ago
Raleigh, North Carolina, United States Rollins Full timeAbout OrkinOrkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.Our MissionAt Orkin, our purpose is to help protect the world where we live, work, and play.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States Rollins Full timeAbout OrkinOrkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.Our MissionAt Orkin, our purpose is to help protect the world where we live, work, and play.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
9 hours ago
Raleigh, North Carolina, United States CCL Label Full timeJob SummaryThe Customer Service Representative is a key member of the CCL Label team, responsible for coordinating custom label orders and providing exceptional customer service.Key ResponsibilitiesReviews customer purchase orders for label specifications, including size and dimension, quantity, raw material, color selection, copy position, packaging, and...
-
Customer Service Representative
17 hours ago
Raleigh, North Carolina, United States Domino's Franchise Full timeJob Description**About Us**Domino's Franchise is a locally owned and operated business, committed to providing exceptional customer service and quality products. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key ResponsibilitiesTake phone orders with accuracy and efficiencyProvide...
-
Customer Service Representative
17 hours ago
Raleigh, North Carolina, United States Buildwithbmc Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Buildwithbmc. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide best-in-class customer service through various...
-
Customer Service Representative
8 hours ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products, and upholding our high standards of quality and excellence.Key...
-
Customer Service Representative
3 days ago
Raleigh, North Carolina, United States Installed Building Products Full time**About Us****Installed Building Products** is a leading provider of comprehensive building solutions for the residential and commercial construction industries. Our company is committed to delivering exceptional quality, service, and value to our customers.**Job Summary**We are seeking a highly motivated and customer-focused **Customer Service...
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States BODYED BY BELLA Full timeJob OverviewAt BODYED BY BELLA, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Interaction: Respond to...
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States Installed Building Products Full time**About Us****Installed Building Products** is a leading provider of comprehensive building solutions for residential and commercial construction projects. Our company is dedicated to delivering exceptional quality, service, and value to our customers.**Job Summary**We are seeking a highly motivated and customer-focused **Customer Service Representative** to...
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States AAG-55 Anderson Automotive Group, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Call Center Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone...
-
Customer Service Representative
5 days ago
Raleigh, North Carolina, United States Applied Industrial Technologies Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide expert assistance to customers...
-
Customer Service Representative
2 weeks ago
Raleigh, North Carolina, United States Coastal Credit Union Full timeJob OverviewPosition Title: Customer Service RepresentativeLocation: Available in multiple locations. Fully onsite role.Working Hours: Shift from 10:15 AM to 7:15 PM. The service center operates 7 days a week from 6:45 AM to 7:15 PM.This full-time position includes weekday shifts and alternating weekend hours, totaling up to 40 hours per week.Compensation:...
-
Customer Service Representative
12 hours ago
Raleigh, North Carolina, United States Workplace Options Full timeJob SummaryWorkplace Options is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our support services team, you will provide exceptional customer care to families and individuals seeking child and elder care resources.Key Responsibilities:Assist families in finding child and elder care...
-
Customer Service Representative
7 days ago
Raleigh, North Carolina, United States Mktg House Ltd Full timeJob OverviewMktg House Ltd is seeking a highly skilled and customer-focused individual to fill the role of Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Initial Point of Contact: Respond to incoming...
-
Customer Service Representative
1 week ago
Raleigh, North Carolina, United States Once Upon a Child - Raleigh Full timeJob OverviewOnce Upon a Child Raleigh is seeking a friendly and enthusiastic Customer Service Representative to enhance our customer experience. This role involves handling cash transactions, assisting customers, and maintaining the store's merchandise.The ideal candidate should be reliable, possess strong customer service abilities, and demonstrate a...
-
Customer Service Representative
3 days ago
Raleigh, North Carolina, United States HomeTeam Pest Defense Full timeAbout HomeTeam Pest DefenseWe are a leading provider of pest management services to homebuilders and residential customers. Our unique Taexx built-in pest control system is a game-changer in the industry.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...