Regional Operations Director

2 weeks ago


Seattle, Washington, United States Associa Full time
About the Role

As the Regional Vice President of Operations at Associa, you will be a key driver of our mission to positively impact communities. You will lead and mentor Branch Presidents, focusing on strategic growth, operational excellence, and customer satisfaction.

Key Responsibilities
  • Develop and implement operational strategies to drive business growth and improve customer satisfaction.
  • Mentor and guide Branch Presidents to achieve exceptional results and foster a culture of excellence.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Monitor and analyze key performance indicators to inform business decisions.
Requirements
  • Proven leadership experience with a strong track record in operations management.
  • A passion for delivering outstanding customer service and creating meaningful connections within communities.
  • Commitment to innovation, integrity, and continuous improvement.
  • Ability to inspire and motivate teams to achieve exceptional results.
About Associa

We are the industry's leading community management company, serving over 7.5 million residents worldwide. With 300+ branch offices across North America, we are dedicated to bringing positive impact and meaningful value to every community.

Why Choose Associa?
  • Gold Standard Excellence: We are proud to be recognized by Deloitte and the Wall Street Journal as a Gold Standard Best Managed Company for five consecutive years.
  • A Great Place to Work: We are honored to be an eight-time recipient of the prestigious Great Place to Work certification, celebrating our high-trust, high-performance workplace.
  • Family Spirit: Experience a workplace where family spirit, innovation, integrity, and loyalty are in action every day.
  • Commitment to Community: If you have a passion for superior customer service, a deep sense of community commitment, and the drive to lead and inspire others, you've found your home with us.


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