IT Help Desk Professional
3 weeks ago
About the Job
This IT Help Desk Professional role involves providing technical assistance to users, resolving hardware and software issues, and maintaining network infrastructure.
Duties and Responsibilities
- Perform first-line support for user applications.
- Resolves hardware-related problems and installs, repairs, replaces, or upgrades computer components.
- Possess basic networking fundamentals and technologies.
Education and Experience
- High School diploma or GED equivalency required.
- Completion of an IT training program is required.
- Minimum 2 years of experience in computer user support.
Benefits and Compensation
Estimated Salary: $72,000 - $100,000 per year
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