Customer Service Representative

4 weeks ago


Oak Harbor, Washington, United States Savi Bank Full time
Customer Service Representative Job Description

SaviBank is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, handling loan payments, and ensuring compliance with bank regulations.

Key Responsibilities:

  • Process transactions and handle loan payments in a timely and accurate manner
  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Balance cash drawers and maintain accurate records
  • Issue money orders and cashier's checks as needed
  • Ensure compliance with bank regulations and policies

Requirements:

  • High school diploma or equivalent required
  • 2 years of customer service experience preferred
  • 1 year of cash handling experience preferred

What We Offer:

  • Stable employment in a fast-growing community bank
  • Fair compensation, with hourly pay starting at $25.21 based on experience
  • Great benefits, including medical, dental, and vision insurance, life and disability insurance, 401k with company match, flexible PTO and illness bank, and 11 paid holidays
  • Career path opportunities with training for career ladder advancement

About SaviBank:

SaviBank is a proud member of the community, committed to providing exceptional customer service and supporting the growth and development of our customers. We are an equal opportunity employer and welcome applications from diverse candidates.



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