Traffic Management Center Operator

8 hours ago


Indianapolis Indiana, United States AECOM Full time
Job Title: Traffic Management Center Operator

AECOM is seeking a skilled Traffic Management Center Operator to join our team in Indianapolis, IN.

Job Summary

We are looking for a productive and flexible individual to assist in the operation of our Traffic Management Center. The successful candidate will be responsible for monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency responding agencies, and disseminating information verbally and electronically regarding active incidents.

Key Responsibilities
  • Monitor CCTV traffic cameras and radio communications to identify potential incidents
  • Disseminate information verbally and electronically to INDOT's Hoosier Helper Freeway Service Patrol and other emergency responding agencies
  • Assist in the implementation of traffic control and warning devices to advise the public of incidents and events impacting traffic flow
  • Provide customer service to the general public and respond to inquiries regarding traffic incidents and road conditions
  • Maintain contact with Indiana State Police (ISP) Dispatch and other emergency responders to coordinate incident response and provide scene details
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain accurate and timely records of incidents and events.

AECOM is an equal opportunities employer and welcomes applications from all qualified candidates.



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