Staff Site Reliability Engineer, Telecom Infrastructure Specialist

3 days ago


Pittsburgh, Pennsylvania, United States EZ Texting Full time
About the Role

We are seeking a highly skilled Staff Site Reliability Engineer to join our team at EZ Texting. As a Staff SRE, you will be responsible for ensuring the reliability and performance of our telecom and SMS infrastructure. This is a critical role that requires a deep understanding of telecom and messaging systems, as well as excellent problem-solving and analytical skills.

Key Responsibilities
  • Design and implement reliability strategies for SMS infrastructure, focusing on automation, monitoring, and performance tuning
  • Serve as the technical point of contact between EZ Texting and telecom providers and aggregators
  • Develop and enforce service-level objectives (SLOs) to measure and improve service reliability
  • Collaborate with Engineering, Product, Carrier, and Support teams to enable seamless customer solutions
  • Conduct performance analysis and monitoring of telecom and messaging infrastructure, identifying and addressing bottlenecks for optimal service delivery
Requirements
  • 10+ years of engineering experience with telecom and SMS infrastructure
  • 10+ years of software engineering experience
  • Experience working with web applications and service-oriented architectures
  • Deep understanding of REST, SIP, and SNMP protocols
  • Experience with software development, cloud environments (GCP, AWS, Azure), and containerization (docker, k8s)
  • Strong analytical skills, with the capability to analyze system data and metrics to drive improvements
What We Offer

At EZ Texting, we offer a competitive compensation package, including a base salary, variable target, and equity. We also provide a comprehensive benefits package, including 100% employee-sponsored medical, dental, and vision coverage, stock options, and a 401k plan. Additionally, we offer unlimited PTO, disconnect days, paid holidays, and remote-work optimization benefits.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you have a passion for telecom engineering and messaging, and a drive to innovate, we invite you to apply.



  • Pittsburgh, Pennsylvania, United States The PNC Financial Services Group Full time

    Position OverviewAt The PNC Financial Services Group, our workforce is our most significant differentiator and competitive edge in the markets we serve. We are united in our commitment to providing the best experience for our clients.We collaborate daily to cultivate an inclusive workplace culture where all employees feel respected, valued, and empowered to...


  • Pittsburgh, Pennsylvania, United States General Dynamics Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for ensuring the uptime and reliability of our mission-critical resources.Key ResponsibilitiesEnsure the uptime of critical systems and infrastructureAutomate...


  • Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job Profile Position Overview At PNC Financial Services Group, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are united in our commitment to delivering exceptional experiences for our clients. We collaborate daily to cultivate an inclusive workplace culture where all employees feel respected, valued,...


  • Pittsburgh, Pennsylvania, United States General Dynamics Corporation Full time

    Job SummaryWe are seeking a skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for ensuring the reliability and survivability of our mission-critical resources.Key ResponsibilitiesEnsure uptime of critical systems and automate systems administration...


  • Pittsburgh, Pennsylvania, United States GENERAL DYNAMICS MISSION SYSTEMS Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a Site Reliability Engineer, you will be responsible for ensuring the uptime and reliability of mission-critical resources.Key ResponsibilitiesEnsure the uptime of critical systems and infrastructureAutomate systems administration...


  • Pittsburgh, Pennsylvania, United States Hitachi Rail STS USA Full time

    Job Title: Senior Telecoms EngineerHitachi Rail STS USA, Inc. is seeking a highly skilled Senior Telecoms Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and commissioning telecommunication technologies to meet the contractual requirements of time, quality, and cost.Key Responsibilities:Ensure the...


  • Pittsburgh, Pennsylvania, United States General Dynamics Corporation Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a Site Reliability Engineer, you will be responsible for ensuring the uptime and reliability of mission-critical resources. Your expertise in system administration, automation, and troubleshooting will be essential in maintaining the...


  • Pittsburgh, Pennsylvania, United States Jacobs Full time

    About the RoleWe're seeking a highly skilled Senior Telecom Engineer to join our team at Jacobs. As a key member of our team, you'll play a critical role in designing and implementing innovative telecommunications systems for our clients.Key ResponsibilitiesProvide technical design and implementation of telecommunications systems for building projects,...


  • Pittsburgh, Pennsylvania, United States Aurora Innovation Full time

    About the RoleAurora Innovation is seeking a highly skilled Site Reliability Engineer to join our team. As a key member of our Client Platform Engineering group, you will be responsible for ensuring the integrity and availability of our enterprise fleet of laptops and InfoSec/Enterprise infrastructure services.Key ResponsibilitiesImplement scalable solutions...


  • Pittsburgh, Pennsylvania, United States System One Full time

    Job SummarySystem One is seeking a highly skilled Staff Geotechnical Engineer to join our team in the Pittsburgh, PA area. As a key member of our engineering team, you will be responsible for performing geotechnical engineering, construction observation, and design assignments under the supervision of experienced engineering personnel.Key...


  • Pittsburgh, Pennsylvania, United States General Dynamics Mission Systems, Inc Full time

    Job SummaryWe are seeking a highly skilled Senior Principal Site Reliability Engineer to join our team at General Dynamics Mission Systems, Inc. As a key member of our cross-functional team, you will be responsible for ensuring the survivability and reliability of mission-critical resources.Key ResponsibilitiesEnsure uptime of critical systems and...


  • Pittsburgh, Pennsylvania, United States GENERAL DYNAMICS MISSION SYSTEMS Full time

    Job SummaryWe are seeking a highly skilled Senior Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for ensuring the survivability and reliability of mission-critical resources.ResponsibilitiesEnsure uptime of critical systems and automate systems...


  • Pittsburgh, Pennsylvania, United States Lighthouse Integrated Solutions Full time

    Job SummaryWe are seeking a skilled and reliable Telecom Field Service Technician to join our team at Lighthouse Integrated Solutions. As a key member of our team, you will be responsible for installing and maintaining low-voltage systems, including network infrastructure, camera systems, and access control systems.Key ResponsibilitiesInstall and configure...


  • Pittsburgh, Pennsylvania, United States General Dynamics Mission Systems Full time

    {"h3": "Job Summary"}We are seeking a skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for maintaining the reliability and survivability of our mission-critical resources.Key Responsibilities* Ensure uptime of critical systems and automate systems...


  • Pittsburgh, Pennsylvania, United States General Dynamics Mission Systems Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for ensuring the reliability and survivability of our mission-critical resources.Key ResponsibilitiesEnsure uptime of critical systems and automate system...


  • Pittsburgh, Pennsylvania, United States GENERAL DYNAMICS MISSION SYSTEMS Full time

    Job SummaryWe are seeking a highly skilled Senior Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for ensuring the survivability and reliability of mission-critical resources.Key ResponsibilitiesEnsure uptime of critical systems and automate systems...


  • Pittsburgh, Pennsylvania, United States Aurora Innovation Full time

    About the RoleAurora Innovation is seeking a highly skilled InfoSec Site Reliability Engineer to join our team. As a key member of our Client Platform Engineering group, you will play a critical role in ensuring the integrity and availability of our enterprise fleet of laptops and InfoSec/Enterprise infrastructure services.Key ResponsibilitiesImplement...


  • Pittsburgh, Pennsylvania, United States General Dynamics Mission Systems Full time

    Reference #: Basic Qualifications: A Bachelor's degree in Computer Science or a related discipline, or equivalent experience, is essential, along with a minimum of 10 years of pertinent experience; alternatively, a Master's degree with 8 years of relevant experience is acceptable.Clearance Requirements: Candidates must have the ability to obtain a Department...


  • Pittsburgh, Pennsylvania, United States GENERAL DYNAMICS MISSION SYSTEMS Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team at General Dynamics Mission Systems. As a key member of our cross-functional team, you will be responsible for maintaining the survivability and reliability of mission-critical resources.Key ResponsibilitiesEnsure uptime of critical systems and automate systems...


  • Pittsburgh, Pennsylvania, United States Actalent Full time

    Dynamic Opportunity for a Reliability Engineering Specialist Position Overview The Reliability Engineering Specialist plays a crucial role in ensuring the dependability and longevity of both new and existing machinery. This position entails spearheading initiatives aimed at enhancing processes and products, serving as a vital technical resource for the...