Community Relations Liaison

2 weeks ago


Los Angeles, California, United States CSMN Operations, LLC dba All Points North Full time
Job Title: Community Relations Representative

We are seeking a highly skilled Community Relations Representative to join our team at CSMN Operations, LLC dba All Points North. This role will be responsible for cultivating relationships with referring professionals, developing strategic plans, and increasing awareness of our treatment services in the assigned territory.

Key Responsibilities:
  • Develop and maintain positive relationships with key referral sources, including hospitals, sober livings, interventionists, employee assistance programs, and other substance abuse providers.
  • Establish territory sales targets, monitor Key Performance Indicators, and collaborate with the Marketing team on collateral, promotions, and campaigns.
  • Work with Operations to ensure effective communication of products and services, and execute analysis of territory to create quarterly strategic plans and budgets.
  • Develop and implement strategies for new and existing referral sources, and support the Alumni Coordinator and Discharge planner/Aftercare Coordinator as needed.
  • Conduct weekly in-services and/or lunch n learns to providers, therapists, hospitals, and other relevant stakeholders.
Requirements:
  • Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
  • Minimum 5 years' experience in sales, marketing, or a related field with a proven track record of meeting/exceeding targets.
  • Substance abuse and mental health experience; pre-existing relationships with referents preferred.
  • Advanced computer skills, proficient in Microsoft Office Suite and CRM systems; additional web-based products knowledge a bonus.
Benefits:

All Points North offers a comprehensive benefits package, including medical, dental, vision, life insurance, and 401k. We also offer paid holidays and vacation time to facilitate a healthy work-life balance.

All Points North is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering high-quality care and services.



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