Customer Service Representative

3 days ago


Kings Mills, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Customer Care Center Account Manager

We are seeking a highly skilled and motivated Account Manager to join our Customer Care Center team. As an Account Manager, you will be responsible for handling policies being serviced by our Customer Care Center on behalf of our independent agents.

Key Responsibilities:

  • Act as the primary point of contact for policyholders and agencies partnered with the Customer Care Center
  • Resolve challenges or obstacles to provide superior customer service
  • Effectively manage tasks using proficient time management, organizational skills, and collaboration
  • Identify and explain coverage gaps and exposures to insureds
  • Underwrite and price policies, including direct correspondence with policyholders
  • Analyze reports to determine profitability and pricing needs for renewal and new business opportunities
  • Maintain overall quality and efficiency of work performed on the team
  • Meet high demand of requests within stated service standards while maintaining accuracy

Requirements:

  • Experience with underwriting and/or risk selection within a carrier or agency required
  • Ability to analyze situations and make decisions
  • Clearly explain complex insurance issues to customers
  • Learn coverage forms, company products, company appetite, and procedures
  • Work autonomously with attention to detail
  • Use various software and operating systems
  • Collaborate with others to get results

We offer a competitive salary range of $50,000 - $95,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

At Cincinnati Insurance Company, Inc., we value diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applications from qualified individuals without regard to race, creed, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information.



  • Kings Mills, Ohio, United States Cincinnati Insurance Company, Inc. Full time

    Customer Care Center Account ManagerWe are seeking a highly skilled and motivated Account Manager to join our Customer Care Center team. As an Account Manager, you will be responsible for handling policies being serviced by our Customer Care Center on behalf of our independent agents.Key Responsibilities:Act as the primary point of contact for policyholders...


  • Kings Mills, Ohio, United States Bronson Kinkade Consulting Full time

    Unlock Your Earning PotentialAt Bronson Kinkade Consulting, we're expanding our team of experienced agents who can introduce financial products to individuals seeking more information. If you're motivated, work well with others, and aim to help, we want to hear from you.Our agency offers a unique opportunity for agents to achieve incomes exceeding $150,000...


  • Gates Mills, Ohio, United States Orkin Full time

    Job Title: Sales and Service RepresentativeOrkin is seeking a skilled Sales and Service Representative to join our team. As a key member of our sales team, you will be responsible for understanding our termite protection services and developing effective recommendations to customers.Conduct thorough 360-degree inspections of homes to identify potential...


  • Kings Mills, Ohio, United States Nebula Ventures Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as an Office Management Clerk. In this role, you will have the opportunity to develop your skills and knowledge in office administration, customer communication, and commercial processes.Key ResponsibilitiesAssist in the coordination of office operations, including...


  • Kings Mills, Ohio, United States Nebula Ventures Full time

    Join Our Team as a Management AssistantWe are seeking a highly motivated and organized individual to join our team as a Management Assistant. As a Management Assistant, you will be responsible for supporting our office operations and contributing to the success of our company.About the Role:Assist in the management of office administration tasksProvide...

  • Student Opportunities

    2 weeks ago


    Kings Mills, Ohio, United States Cincinnati Insurance Company, Inc. Full time

    About UsThe Cincinnati Insurance Company, Inc. is a leading provider of insurance solutions to independent agents and their customers. We are committed to delivering exceptional service and building strong relationships with our partners.Job SummaryWe are seeking highly motivated and talented undergraduate students to join our Business Operations team as...


  • Kings Mills, Ohio, United States Cincinnati Insurance Company, Inc. Full time

    About the RoleCincinnati Insurance Company, Inc. is seeking a highly skilled and detail-oriented Personal Lines Operations Analyst to join our team. As a key member of our Personal Lines Operations department, you will play a critical role in ensuring the smooth operation of our PLD Diamond system.Key ResponsibilitiesDevelop and maintain test matrices and...


  • Kings Mills, Ohio, United States TriHealth Full time

    Position Summary:This role is responsible for delivering both direct and indirect patient support within a primary care setting. The Healthcare Coordinator collaborates with care providers to pinpoint care deficiencies, reaches out to patients for necessary appointments, and ensures follow-up on referrals. The LPN in this capacity engages in pre-visit...

  • Kitchen Supervisor

    3 hours ago


    Gates Mills, Ohio, United States GetGo Café + Market Full time

    Job SummaryWe are seeking a highly motivated and experienced Kitchen Supervisor to join our team at GetGo Café + Market. As a Kitchen Supervisor, you will be responsible for maintaining a safe and efficient kitchen environment, ensuring high-quality food products, and providing excellent customer service.ResponsibilitiesMaintain a clean and organized...

  • Car Wash Associate

    7 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work environment.Responsibilities:• Clean and...

  • Car Wash Associate

    6 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work environment.Responsibilities:• Clean and...

  • Car Wash Associate

    18 hours ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Title: Car Wash AssociateWe are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH.Job Summary:The Car Wash Associate will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work...

  • Car Wash Associate

    4 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Title: Car Wash AssociateWe are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work...

  • Car Wash Associate

    7 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work environment.Key Responsibilities:• Clean...

  • Car Wash Associate

    6 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work environment.Responsibilities:• Clean and...

  • Car Wash Associate

    7 days ago


    Gates Mills, Ohio, United States Waterway Carwash Full time

    Job Title: Car Wash AssociateWe are seeking a highly motivated and detail-oriented Car Wash Associate to join our team at Waterway Carwash in Parma, OH. As a Car Wash Associate, you will be responsible for cleaning and detailing vehicles to a high standard, providing excellent customer service, and maintaining a safe and clean work...


  • Gates Mills, Ohio, United States Horizon Ventures Full time

    About Horizon VenturesWe provide comprehensive solutions for radio and communication systems, covering planning, project management, custom hardware and software development, prototype construction, small-scale production, system commissioning, and support.Our Development DepartmentOur in-house development department is highly flexible and able to respond to...


  • Gates Mills, Ohio, United States Gilmour Academy Full time

    Job SummaryGilmour Academy is seeking a skilled Maintenance Technician to join our team. As a key member of our facilities department, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our students, staff, and visitors.Key ResponsibilitiesPerform routine maintenance tasks, including HVAC,...


  • Gates Mills, Ohio, United States Maradyne Corporation Full time

    {"h1": "Receiving Quality Technician", "p": "At Maradyne Corporation, we are seeking a highly skilled Receiving Quality Technician to join our team. As a key member of our quality assurance department, you will be responsible for inspecting and verifying the quality of incoming products and materials. Your attention to detail and ability to work...


  • Gates Mills, Ohio, United States Stellar Innovations Full time

    Job Title: Female Bus Drivers for Airbus Factory TransportWe are seeking experienced female bus drivers to join our team at Airbus in Hamburg-Finkenwerder. As a bus driver, you will be responsible for transporting passengers in occasional and factory traffic.Our Offer:Punctual and fair payment according to collective agreement (OVN)Variety of additional...