Customer Service Ambassador

4 weeks ago


Houston, Texas, United States haatx Full time
{"title": "Customer Care Representative", "description": "

Job Summary

We are seeking a highly skilled Customer Care Representative to join our team at Houston Grand Opera. As a key member of our Customer Care Centre, you will be responsible for providing exceptional customer service to our patrons, responding to inquiries, and resolving issues in a professional and courteous manner.

Key Responsibilities

  • Provide top-notch customer service to patrons via phone, email, and in-person interactions
  • Respond to inquiries and resolve issues related to ticket sales, subscriptions, and account management
  • Assist with ticket exchanges, donations, and other customer requests
  • Work collaboratively with other departments to ensure seamless customer experiences
  • Participate in ongoing training and professional development to stay up-to-date on opera-related knowledge and customer service best practices

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Knowledge of opera and arts industry preferred but not required
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package
  • The chance to work with a world-renowned opera company and contribute to the success of our mission

How to Apply

To apply for this exciting opportunity, please visit our website at https://www.houstongrandopera.org/careers. We look forward to hearing from you

", "lang_code": "en-US"}

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