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Customer Service Ambassador

2 months ago

Houston, Texas, United States Staff My Agency Full time

**Job Summary**

We are seeking a highly motivated and client-focused individual to join our team as a Customer Service Ambassador at Staff My Agency. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Communicate with clients to understand their needs and provide personalized support
  • Identify opportunities to upsell or cross-sell products and services
  • Provide expert support to our sales team to ensure seamless client interactions
  • Schedule appointments and calls to meet client needs
  • Complete administrative tasks in a timely and accurate manner
  • Troubleshoot client issues and resolve them quickly
  • Provide exceptional customer service and support

**Requirements:**

  • Ability to work in a fast-paced, customer-focused environment
  • Prior experience in phone-based or in-person customer service
  • Excellent written and verbal communication skills
  • Ability to actively listen and understand client needs
  • Courteous and professional demeanor
  • Expert attention to detail
  • Superior time management and organizational skills
  • Sense of urgency

**Preferred Qualifications:**

  • Property & Casualty License (must be able to obtain)
  • Customer service experience preferred

**About Staff My Agency:**

We are a dynamic and growing agency dedicated to providing exceptional service to our clients. Our team is passionate about delivering outstanding results and building long-term relationships with our clients.