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General Merchandise Manager

2 months ago

Rapid City, South Dakota, United States Pilot Company Full time
About Pilot Company

Pilot Company is a leading network of travel centers with a strong presence in the industry. With over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces, we are a major player in the market.

Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins. We also have a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our company is built on a foundation of integrity and accountability. We are committed to giving back to our communities and are dedicated to fueling people and keeping North America moving.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and are proud to be an employer of choice for military veterans.

About the Role

We are seeking an experienced Retail General Manager to oversee our high-volume retail facilities. As a key member of our team, you will be responsible for generating and executing business plans to achieve established standards, sales and profit objectives, as well as customer satisfaction.

The Retail General Manager will be responsible for:

  • Ensuring customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships

You will be responsible for building, coaching, managing, and developing teams from a staffing, interviewing, hiring, and training standpoint. Additional responsibilities include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

As a Retail General Manager, you will be expected to exemplify integrity and accountability at the managerial level and demonstrate excellent team leadership skills. You will also be required to work a flexible schedule of nights, days, weekends, and holidays.

Requirements

To be successful in this role, you will need:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
  • Previous management proficiency in high-volume retail with P&L accountability
  • Ability to create and maintain a customer-focused culture
What We Offer
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay