Order Fulfillment Coordinator
7 days ago
Argus Technical Services is seeking a highly organized and detail-oriented Customer Service Specialist to join our team. The successful candidate will have excellent communication skills, both verbal and written, and be able to work well under pressure.
Main Responsibilities:
- Communicate effectively with customers to provide timely and accurate responses to their inquiries
- Enter customer orders and attach relevant documents
- Coordinate with internal departments to ensure seamless order processing
- Expedite and track open orders and shipments
- Sending periodic open order reports to select customers
- Coordinate shipments and consolidate as necessary
- Use critical thinking and problem-solving skills to resolve customer issues related to product, pricing, lead-times, or quality
- Obtain end-use and end-user information from customers for export license requirements
- Complete assigned tasks by supervisor
- Review customer ship dates
- Enter sales quotes
Requirements:
- A positive attitude and attention to detail
- Excellent communication skills, both verbal and written
- Highly motivated, energetic, and success-oriented
- Courteous, tactful, and possess excellent interpersonal and relationship-building skills
- Must be highly organized and detail-oriented with the ability to work well under pressure
- Proficient in Windows environment, including Microsoft Word and Excel
- Bachelor's degree and/or 1-3 years of related experience preferred
Salary: $60,000 - $80,000 per year
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Order Fulfillment Coordinator
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Order Fulfillment Specialist
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