Director of Quality and Performance Engineering

2 days ago

Newton, Massachusetts, United States Bright Horizons Full time
Job Title: Director of Quality and Performance Engineering

At Bright Horizons, we are seeking a highly skilled and experienced Director of Quality and Performance Engineering to lead our efforts in enhancing the performance, quality, testing, and overall reliability of our software applications.

Key Responsibilities:
  • Lead the development and implementation of quality and performance engineering strategies and processes.
  • Oversee the creation and maintenance of automated testing frameworks to ensure the reliability and security of all releases.
  • Collaborate with cross-functional teams to identify and resolve scalability challenges and performance bottlenecks.
  • Develop and implement comprehensive QA strategies and processes to ensure product quality, including manual and automated testing frameworks.
  • Manage budgeting, forecasting, and resource allocation to support team and infrastructure needs effectively.
  • Define and track key performance indicators (KPIs) related to system reliability, uptime, and incident management.
Requirements:
  • Bachelor's Degree in Computer Science, Engineering, or related field - Required
  • Master's Degree in Computer Science, Engineering, or related field - Preferred
  • 10 years of experience in a high-availability tech environment, with at least 5 years in a leadership role managing quality assurance, site reliability, engineering operations, or development teams - Required
Preferred Qualifications:
  • Proven experience in developing and executing testing strategies and processes.
  • Strong knowledge of software testing/QA methodologies, tools, and processes.
  • Strong technical foundation in distributed systems, cloud computing (AWS, Azure, GCP), and software engineering practices.
  • Measure test Coverage & drive test efficiency
  • Strong experience with automation tools and frameworks (e.g., Selenium, Terraform), containerization (e.g., Docker, Kubernetes), and continuous integration/continuous deployment (CI/CD) pipelines.
  • Proven ability to develop and mentor teams, driving both technical and professional growth.
  • Excellent problem-solving, organizational, and communication skills.
  • Ability to strategize and execute under pressure, with a flexible and adaptive approach to challenges.

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