Patient Coordinator

6 days ago


San Luis Obispo, California, United States Wilshire Health and Community Services Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Scheduler to join our team at Wilshire Health & Community Services Inc. As a key member of our operations team, you will be responsible for coordinating schedules for Home Health patients, field clinicians, and facilitating communication between patients, field clinicians, and clinical supervisors.

Key Responsibilities:

  • Coordinate schedules for Home Health patients and field clinicians to ensure efficient and effective care delivery.
  • Facilitate communication between patients, field clinicians, and clinical supervisors to resolve scheduling conflicts and ensure seamless care transitions.
  • Monitor and update scheduling programs to ensure accuracy and compliance with Home Health agency policies.
  • Provide exceptional customer service to patients, families, and healthcare professionals, responding to inquiries and concerns in a timely and professional manner.
  • Collaborate with the operations team to identify and implement process improvements to enhance scheduling efficiency and patient satisfaction.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1-2 years of experience in healthcare scheduling or a related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Proficient in Microsoft Office products and other applicable office software solutions.

About Us:

Wilshire Health & Community Services Inc. is a mission-driven, not-for-profit organization dedicated to providing high-quality care and support to individuals in our community. We are committed to clinical excellence, patient choice, and building strong relationships with patients, families, and healthcare professionals.



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