Parts Counter Specialist

4 days ago


Tracy, California, United States Tracy Toyota Full time
Job Title: Parts Counter Specialist

**Job Summary:**

We are seeking a highly skilled and detail-oriented Parts Counter Specialist to join our team at Tracy Toyota. As a key member of our dealership, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the efficient processing of parts and accessories.

Key Responsibilities:

  • Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a professional and timely manner.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that all parts and accessories are properly stocked and organized.
  • Order Processing: Process orders for wholesale body shops and repair shops, ensuring that all necessary parts and accessories are delivered promptly and efficiently.
  • Communication: Communicate effectively with customers, service technicians, and other dealership staff to ensure seamless coordination and timely delivery of parts and accessories.
  • Inventory Control: Monitor and control inventory levels, identifying opportunities for cost savings and process improvements.
  • Customer Interaction: Build strong relationships with customers, understanding their needs and preferences to provide personalized service and recommendations.
  • Teamwork: Collaborate with other dealership staff to achieve sales and customer satisfaction goals.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Prior experience in a dealership or automotive parts sales environment preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer systems and inventory management software.

Working Conditions:

  • Work Environment: Work in a fast-paced dealership environment, with frequent interaction with customers and dealership staff.
  • Physical Demands: Stand for long periods, lift up to 50 pounds, and perform other physical tasks as required.

What We Offer:

  • Competitive Salary: Competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the dealership.
  • Professional Development: Ongoing training and development opportunities to enhance your skills and knowledge.


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