Restaurant Operations Manager

5 days ago


Rock Hill, South Carolina, United States Cicis Full time

Job Summary:

Cicis is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Assistant Manager at Cicis, you will be responsible for managing daily restaurant operations, ensuring smooth functioning and customer satisfaction.

Key Responsibilities:

  • Manage Daily Operations: Oversee the daily activities of the restaurant, including staff supervision, customer service, and inventory management.
  • Supervise and Train Staff: Provide guidance and support to staff members to maintain high-quality service standards and ensure excellent customer experiences.
  • Develop Sales and Profitability Strategies: Collaborate with the management team to develop and implement strategies to increase sales and profitability.
  • Monitor Inventory and Supplies: Ensure accurate inventory levels and order supplies as needed to maintain efficient operations.
  • Handle Customer Complaints: Respond promptly and professionally to customer complaints and resolve issues in a timely manner.
  • Collaborate with Management Team: Work closely with the management team to develop and execute marketing initiatives and promote the restaurant's brand.

Requirements:

  • Experience: 2+ years of experience in restaurant management or a related field.
  • Leadership Skills: Proven leadership skills and ability to motivate and train staff members.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with staff, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills to resolve customer complaints and operational issues.


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