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Direct Market Manager

1 month ago

Buffalo, New York, United States ThinkTank Full time
Job Title: Direct Market Manager

ThinkTank Telecom, LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in New York - Buffalo.

Key Responsibilities:
  • Develop and execute a sales and marketing strategy to enroll new Lifeline and ACP customers, driving significant sales performance in the designated territory.
  • Manage inventory and ensure efficient oversight of all equipment, equipping enrollment specialists for successful subscriber engagements.
  • Recruit, attract, and onboard qualified candidates for enrollment specialist positions, providing comprehensive training and professional development opportunities.
  • Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity and implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching, ensuring a collaborative and high-performing team environment.
  • Manage all logistical components of the enrollment process effectively, executing thorough audits and managing detailed reporting for transparent documentation of enrollment outcomes.
Requirements:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.

We welcome you to apply by submitting your resume and a cover letter, outlining your suitability for this role and your strategy for success in New York - Buffalo.

ThinkTank Telecom, LLC is dedicated to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristics protected by law.