Interventional Psychiatry Support Specialist

4 weeks ago


Monroeville, Pennsylvania, United States New Directions Mental Health Full time

We are seeking a compassionate and organized Interventional Psychiatry Support Specialist to join our team at New Directions Mental Health. As a key member of our interventional services team, you will play a pivotal role in providing exceptional direct client care using innovative technology to assist clients in overcoming their life-long struggles with depression, anxiety, and OCD.

The ideal candidate will have a strong background in medical office experience, with a focus on providing compassionate support to clients with depression and other disorders. You will be responsible for administering TMS treatments, performing psychiatric rating scales, documenting outcomes, and reporting potential adverse events to the physician.

In addition to your clinical skills, you will also be responsible for scheduling and managing client appointments, adapting to their needs and making necessary adjustments. You will work closely with our interventional psychiatry vendors to ensure seamless coordination and provide support and treatment coverage at all our interventional service sites.

We offer a competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more. Our team is united by a deep commitment to enhancing mental health and revolutionizing client care. If you are passionate about making a difference in the lives of our clients, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Administer TMS treatments following physician protocols, prioritizing client comfort and safety.
  • Perform psychiatric rating scales, document outcomes, and report potential adverse events to the physician.
  • Schedule and manage client appointments, adapting to their needs and making necessary adjustments.
  • Assist with client intake, preparation, and support for various treatments, including vitals, care coordination, and insurance verification.
  • Accurately record client information and session notes, completing superbill documentation promptly.
  • Provide compassionate support to clients with depression and other disorders, demonstrating effective communication skills.
  • Deliver excellent client care while adhering to company policies and regulatory requirements.
  • Troubleshoot client comfort and equipment setup during treatments.
  • Collaborate with interventional psychiatry vendors for seamless coordination.
  • Provide support and treatment coverage at all our interventional service sites.

Qualifications:

  • High School Diploma or GED
  • Associate or Bachelor's Degree (Preferred)
  • 1 or more years of medical office experience (Preferred)
  • Medical Assistant (Preferred)
  • Knowledge of medical authorizations (Preferred)
  • Completion of TMS Certification during training
  • Knowledge of medical terminology
  • Understand and compliance with HIPAA
  • CPR Certified (or willing to get certification)
  • Ability to provide coverage for treatments at nearby clinics (Preferred)


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