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Client Relations Specialist
2 months ago
As a Client Service Coordinator, you will embody and promote the core values of our organization, ensuring a positive experience for both clients and their pets.
Key Responsibilities- Client Recruitment: Proactively attract new clients by effectively communicating the range of services offered.
- Client Care Management: Streamline the flow of clients and their pets to guarantee exceptional care and enhance the productivity of our veterinary team.
- Wellness Plan Support: Increase the number of pets seen by our team through efficient hospital operations, catering to the needs of our wellness plan clients.
- Exceptional Service: Deliver professional and courteous service consistently, ensuring clients and their pets feel welcomed and comfortable.
- Client Education: Inform clients about our Optimum Wellness Plans, preventive care, and overall pet health requirements.
- Documentation Assistance: Support incoming clients by completing necessary paperwork and entering pet information accurately into our system.
- Outgoing Client Support: Provide essential instructions, information, and invoices to departing clients, while also managing prescription items and scheduling future appointments.
- Financial Management: Maintain accurate financial records and adhere to proper opening and closing procedures.
Your commitment to delivering outstanding service will play a crucial role in enhancing the overall experience for our clients and their beloved pets.
