IT Support Specialist
2 weeks ago
- Essential Skills Required:
- 1. Expertise in delivering desktop assistance in Windows 7 and Windows 10 settings
- 2. Proficient in utilizing a ticketing system for issue tracking
- 3. Competent in diagnosing hardware and software challenges
Are you prepared to contribute to a vibrant IT landscape? We are in search of a committed professional to oversee our help desk functions and implement effective changes and best practices. This position provides significant opportunities for career advancement and skill enhancement.
Key Responsibilities:
- Leading initiatives for process enhancement within the help desk and desktop support divisions
- Delivering assistance both remotely and in person
- Supporting the transition of devices
Become an integral part of our growing hybrid helpdesk and desktop support unit, playing a vital role in our success narrative. This contract-to-hire position offers a fulfilling career trajectory with excellent benefits upon conversion. Seize this chance to be instrumental in revitalizing our IT department and ensuring a smooth user experience during system enhancements.
Additional Qualifications:
A customer-centric approach, strong drive, collaborative skills, and a passion for learning.
Contribution to Customer Experience:
By ensuring seamless transitions during IT upgrades, you will play a crucial role in improving the overall user experience, enhancing productivity, and ultimately driving revenue growth for the organization.
Interview Process:
Conducted through virtual platforms.
Work Environment:
Business casual dress code.
This is an opportunity to be a driving force for positive transformation and growth within our organization.
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