Housekeeping Guest Experience Representative

3 weeks ago


Nashville, Tennessee, United States Margaritaville Hotel Nashville Full time

Job Summary

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We are looking for a highly motivated and organized individual to join our housekeeping team as a Lobby Attendant. In this role, you will be responsible for maintaining the cleanliness and appearance of the lobby area, ensuring that all public spaces are tidy and well-maintained. You will also be required to respond to guest requests and inquiries while in the lobby, providing exceptional customer service and ensuring that guests feel welcome and valued.

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About the Company

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Margaritaville Hotel Nashville is a unique and exciting hospitality destination located in the heart of downtown Nashville, Tennessee. Our hotel embodies the laid-back and colorful Margaritaville lifestyle, providing an unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment, where every day feels like a celebration.

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Key Responsibilities

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  • Maintain the cleanliness and appearance of the lobby area, including sweeping, mopping, and dusting\
  • Ensure that all public areas are tidy and well-maintained, including restrooms, hallways, and common areas\
  • Respond to guest requests and inquiries while in the lobby, providing exceptional customer service and ensuring that guests feel welcome and valued\
  • Restock supplies and remove trash from areas as needed\
  • Collaborate with other team members to ensure seamless operations and maintain high standards of quality and service\
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Requirements

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  • Ability to communicate effectively with the public and other Team Members\
  • Strong attention to detail and ability to multitask\
  • Excellent communication and interpersonal skills\
  • Able to work independently and in a team environment\
  • Flexibility to work varying shifts, including weekends and holidays\
  • Able to stand and walk for extended periods of time\
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Benefits

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Margaritaville Hotel Nashville offers a competitive compensation package, benefits, and opportunities for career growth. Our benefits include three tiers of medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

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Estimated Salary Range: $27,500 - $37,500 per year



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