Housekeeping Guest Experience Representative
3 weeks ago
Job Summary
\We are looking for a highly motivated and organized individual to join our housekeeping team as a Lobby Attendant. In this role, you will be responsible for maintaining the cleanliness and appearance of the lobby area, ensuring that all public spaces are tidy and well-maintained. You will also be required to respond to guest requests and inquiries while in the lobby, providing exceptional customer service and ensuring that guests feel welcome and valued.
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About the Company
\Margaritaville Hotel Nashville is a unique and exciting hospitality destination located in the heart of downtown Nashville, Tennessee. Our hotel embodies the laid-back and colorful Margaritaville lifestyle, providing an unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment, where every day feels like a celebration.
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Key Responsibilities
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- Maintain the cleanliness and appearance of the lobby area, including sweeping, mopping, and dusting\
- Ensure that all public areas are tidy and well-maintained, including restrooms, hallways, and common areas\
- Respond to guest requests and inquiries while in the lobby, providing exceptional customer service and ensuring that guests feel welcome and valued\
- Restock supplies and remove trash from areas as needed\
- Collaborate with other team members to ensure seamless operations and maintain high standards of quality and service\
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Requirements
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- Ability to communicate effectively with the public and other Team Members\
- Strong attention to detail and ability to multitask\
- Excellent communication and interpersonal skills\
- Able to work independently and in a team environment\
- Flexibility to work varying shifts, including weekends and holidays\
- Able to stand and walk for extended periods of time\
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Benefits
\Margaritaville Hotel Nashville offers a competitive compensation package, benefits, and opportunities for career growth. Our benefits include three tiers of medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.
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Estimated Salary Range: $27,500 - $37,500 per year
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