Bilingual Compliance Representative

4 weeks ago


Neenah, Wisconsin, United States Alta Resources Full time
About the Role

We are seeking a highly skilled and bilingual Compliance CR to join our team at Alta Resources. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide professional, quality, and best-in-class service and sales support to existing and prospective customers.
  • Analyze and resolve customer issues, provide product support, and investigate questions or follow up to resolve concerns in a timely and accurate manner.
  • Facilitate communication between customers and internal teams, ensuring seamless resolution of customer issues.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders to drive business growth and customer satisfaction.
  • Stay up-to-date with product knowledge, industry trends, and regulatory requirements to provide expert advice and support to customers.
Requirements
  • Fluency in French and English.
  • Previous experience in customer service, sales, training, or member retention.
  • High school diploma or equivalent required; post-high school education preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook.
What We Offer

As a Compliance CR at Alta Resources, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the growth and success of our organization. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement.



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