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Housekeeper - Club Wyndham Avon
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Travel + Leisure Co. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, maintaining high standards of customer satisfaction, and providing exceptional service to our guests.
Key Responsibilities:
- Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, to ensure a high level of quality and cleanliness.
- Adhere to housekeeping detail standards and maintain a clean and organized workspace.
- Respond to guest inquiries and concerns in a professional and courteous manner, ensuring total guest satisfaction.
- Handle guest issues and concerns in a timely and effective manner, with a focus on resolving issues to the guest's satisfaction.
- Replenish supplies, such as kitchenware and toiletries, and maintain a well-stocked inventory of linens and cleaning supplies.
- Sort, count, fold, mark, or carry linens, and maintain a clean and organized linen room.
- Work independently and as part of a team to achieve goals and objectives.
- Communicate effectively with employees, guests, and owners to ensure a positive and welcoming experience.
Requirements:
- Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to lift 50 pounds and stand for long periods of time.
- Professional appearance and positive attitude, with a focus on providing exceptional customer service.
Benefits:
- Competitive hourly rate of $20.00 per hour.
- Comprehensive health and welfare benefits, including medical, dental, and vision coverage.
- Flexible spending accounts and life and accident coverage.
- Disability benefits and paid time off.
- 401(k) with employer match.
- Legal and identity theft plan.
- Voluntary income protection benefits.
- Wellness program and Employee Assistance Program.
About Us:
Travel + Leisure Co. is a leading provider of vacation ownership and hospitality services, with a focus on delivering exceptional experiences to our guests. We are committed to creating a positive and inclusive work environment, where our associates can grow and develop their careers.
