Current jobs related to Customer Support Representative - Concord, North Carolina - S.P. Richards Company

  • Customer Service Representative

    2 weeks ago

    Concord, North Carolina, United States Chad Love Services Full time

    About Chad Love ServicesWe are a leading service company in Concord, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service to our customers, and we're looking for like-minded individuals to join our team.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to...

  • Customer Service Representative

    2 weeks ago

    Concord, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and...

  • Customer Service Representative

    2 weeks ago

    Concord, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers...

  • Customer Service Representative

    1 week ago

    Concord, North Carolina, United States Elite Full time

    Job DescriptionWe are seeking a highly motivated and driven Customer Service Representative to join our dynamic team at Elite. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.About Us:At Elite, we value high-energy and upbeat individuals with...

  • Customer Service Representative

    4 weeks ago

    Concord, North Carolina, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at our State Farm Agency in Concord, NC. This role is focused on providing exceptional customer service to our clients, and we are looking for someone who is organized, focused, and able to multi-task.Responsibilities:Answer...

  • Customer Service Representative

    1 month ago

    Concord, North Carolina, United States Gourmet Foods International Full time

    Job OverviewThis is a fantastic opportunity to take on a key role in our sales team, delivering exceptional customer experiences and driving business growth. As a Customer Service/Inside Sales professional, you will be responsible for managing sales activities, assisting sales representatives, and collaborating with internal departments to achieve our...

  • Customer Service Representative

    2 weeks ago

    Concord, North Carolina, United States Jeff Rush - State Farm Agent Full time

    Job DescriptionPosition OverviewA successful State Farm Agent is seeking a qualified professional to join their team as a Customer Relations Representative. This role involves helping our business grow through value-based conversations and remarkable customer experiences.ResponsibilitiesUse a customer-focused review process to educate customers about...

  • Track Side Customer Service Representative

    4 weeks ago

    Concord, North Carolina, United States NASCAR Full time

    Job SummaryNASCAR is seeking a highly motivated and customer-focused individual to join our team as a Track Side Customer Service Representative. This role is responsible for delivering exceptional guest services experiences to our customers at venues across the United States.Key ResponsibilitiesAssist with the setup, operation, and closing of Racing...

  • Customer Service Representative

    4 weeks ago

    Concord, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Deli Department team at Lowes Foods. As a Customer Service Representative, you will be responsible for providing exceptional guest service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide polite, friendly greetings and...

  • PT Trackside Customer Service Representative

    4 weeks ago

    Concord, North Carolina, United States Nascar - National Association for Stock Car Auto Racing Full time

    Job SummaryWe are seeking a highly skilled and customer-focused PT Track Side Customer Service Representative to join our team at Nascar - National Association for Stock Car Auto Racing. As a key member of our team, you will be responsible for assisting with Racing Electronics on-location vending set up, opening, operation, and closing.Key...

  • Customer Service Representative

    1 month ago

    Concord, North Carolina, United States TTEC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service to clients of an asset and wealth management company.Key ResponsibilitiesProvide white glove support to...

  • Customer Support Specialist

    4 weeks ago

    Concord, North Carolina, United States The National Association for Stock Car Auto Racing (NASCAR) Full time

    NASCAR Event Customer Care RepresentativeBecome a vital part of the NASCAR community, dedicated to enhancing the experience of our fans and participants. Leverage your expertise in a vibrant atmosphere where your contributions are valued and growth opportunities are plentiful. We offer competitive compensation, extensive benefits, and avenues for personal...

  • Customer Service Representative

    2 months ago

    Concord, North Carolina, United States TTEC Full time

    Be the Spark that Brightens Days and Ignites Your CareerAt TTEC, we're committed to delivering exceptional customer experiences that drive business results. As a Customer Service Representative - Financial Services Expert, you'll play a critical role in helping our clients achieve their goals.About the RoleYou'll provide top-notch support to customers of a...

  • Cashier and Customer Service Representative

    1 week ago

    Concord, North Carolina, United States Food Lion Full time

    Job Summary:As a Cashier and Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, ensuring that every customer has a positive shopping experience.Key...

  • Customer Service Representative

    1 week ago

    Concord, North Carolina, United States TTEC Full time

    Be the Spark that Brightens DaysAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Financial Services, you'll be part of a dynamic team that brings humanity to business. You'll provide top-notch support to customers of an asset and wealth management company, combining the entrepreneurial spirit of...

  • Customer Service Representative

    4 weeks ago

    Concord, North Carolina, United States Affinity Executive Search Full time

    Job Title: Customer Service SpecialistAt Affinity Executive Search, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients in the food industry.Responsibilities:Support the assigned outside sales team...

  • Customer Service Representative

    1 week ago

    Concord, North Carolina, United States Marshalls Full time

    Key Responsibilities:As a Sales Associate at Marshalls, you will model exceptional customer service practices, support a positive store culture, and accurately process customer transactions.About the Role:This is an exciting opportunity to join our team and contribute to delivering an outstanding customer experience.What We Offer:Marshalls is committed to...

  • Customer Service Representative

    1 month ago

    Concord, North Carolina, United States Lowe's Full time

    All Lowe\u0027s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.Key Responsibilities:Provide exceptional customer service, ensuring a welcoming and professional experience for all customers.Assist customers in finding products and answering questions about Lowe\u0027s...

  • Customer Service Representative

    2 weeks ago

    Concord, North Carolina, United States Affinity Executive Search Full time

    As a key member of our sales team, you will be responsible for supporting our outside sales team throughout the US territory, working to meet or exceed monthly sales goals. Your primary focus will be on receiving and processing orders, as well as contacting existing and potential new customers to update and maintain customer information databases.You will...

  • Customer Service Associate

    2 weeks ago

    Concord, North Carolina, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and...

Customer Support Representative

2 months ago

Concord, North Carolina, United States S.P. Richards Company Full time
Job Summary

We are seeking a highly skilled Customer Support Representative to join our team at S.P. Richards Company. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our national account customers.

Key Responsibilities
  • Field incoming customer support requests via phone and Salesforce workflow
  • Facilitate quotes for non-stock special orders, delivery & set-up orders, and large volume orders
  • Answer product-related questions and provide information from manufacturers
  • Order entry
  • Facilitate returns and follow up on credits
  • Fulfill customer requests for proof of delivery or invoice/credit copies
  • Provide sales support to Jan/San field and IAM teams
  • Provide information to SPR branches regarding various programs and their service requirements
Requirements
  • Education: Associates degree preferred or equivalent combination of education and experience
  • Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
  • Computer Skills: Microsoft Word and Excel
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.