Patient Care Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Barbour Orthopaedics. As a key member of our clinical staff, you will be responsible for ensuring seamless patient interactions and efficient appointment management.
Key Responsibilities- Patient Communication: Serve as the primary point of contact for patients, providing timely and accurate information regarding appointments, treatment plans, and other needs.
- Appointment Management: Oversee the scheduling and rescheduling of patient appointments, ensuring efficient and timely completion.
- Follow-Up: Conduct follow-up calls with patients to confirm appointments, check on their status, and address any questions or concerns.
- Documentation: Maintain accurate and up-to-date records of patient interactions, appointments, and treatment progress within our patient management system.
- Coordination: Collaborate with the clinical team to ensure effective execution of patient treatment plans and address any patient-specific requirements.
- Issue Resolution: Promptly address and resolve any patient issues or concerns, ensuring high patient satisfaction.
- Compliance: Ensure all patient interactions comply with relevant regulations and company policies.
- Metrics Reporting: Provide weekly metrics on patient interactions, appointment status, and any issues encountered to the Practice Manager.
- Experience: At least 2 years of experience in a medical or customer service role is preferred.
- Skills: Proficient in Microsoft Office 365 and familiar with patient management systems.
- Communication: Excellent verbal and written communication skills with the ability to effectively interact with patients.
- Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Attention to Detail: High attention to detail and accuracy in maintaining patient records and handling appointments.
- Bilingual: Preferred but not required.
We offer a competitive compensation package, comprehensive benefits, paid time off, 401K with company match, free catered lunch every Wednesday, free parking, and a birthday off with pay.
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Patient Care Coordinator
4 weeks ago
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Patient Care Coordinator
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Patient Care Coordinator
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Nurse Care Coordinator
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Nurse Care Coordinator
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Patient Care Coordinator
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Patient Care Coordinator
2 weeks ago
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Patient Care Coordinator
4 days ago
Atlanta, Georgia, United States SENTA Partners Full timeJob SummaryWe are seeking a highly skilled Immunotherapy Outreach Coordinator to join our team at SENTA Partners. This role is responsible for working with patients who require immunotherapy, providing them with accurate information and support throughout the process.Key ResponsibilitiesCommunicate with patients and their families to provide good faith cost...