Restaurant Operations Manager

2 hours ago


Tallahassee, Florida, United States NewVine Employment Group Full time
Job Description

At NewVine Employment Group, we are seeking a seasoned hospitality professional to lead our restaurant team as a General Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional service, and driving business growth.

Key Responsibilities:

  • Provide leadership and direction to the restaurant team, fostering a positive and collaborative work environment
  • Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and budgeting
  • Ensure adherence to quality standards and food safety regulations, maintaining the highest level of cleanliness and hygiene
  • Develop and implement strategies to drive revenue growth and increase profitability
  • Monitor and analyze key performance indicators (KPIs), such as sales trends, guest feedback, and labor costs, and take proactive measures to address areas of improvement
  • Train and mentor staff members to deliver exceptional service and uphold the restaurant's brand standards
  • Handle guest inquiries, complaints, and feedback in a professional and timely manner, striving to exceed guest expectations
  • Manage catering operations, including client relations, menu planning, and event coordination, to ensure seamless execution and customer satisfaction
  • Collaborate with the executive chef and culinary team to develop seasonal menus, special promotions, and innovative dining experiences

Requirements:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
  • Experience with fast casual restaurant chains (preferred)
  • Minimum of 5 years of experience in restaurant management, with at least 2 years in a leadership role
  • Ability to manage and lead a team of 20+ members
  • Proven track record of success in driving sales, controlling costs, and achieving business objectives
  • Strong leadership skills with the ability to motivate and inspire a diverse team
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests, staff, and vendors
  • Knowledge of industry trends, food and beverage concepts, and best practices in hospitality management
  • Proficiency in restaurant POS systems, Microsoft Office, and other relevant software applications
  • ServSafe certification or equivalent food safety training is required


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