Customer Support Specialist
4 days ago
We are seeking a Customer Support Specialist to join our team at TriCom Quest. As a key member of our support team, you will be responsible for providing high-level support and information to customers via phone, email, and online chat.
The ideal candidate will have excellent collaboration and communication skills, as well as the ability to work in a fast-paced environment. Experience operating on Zendesk or similar CRM platforms is a plus.
Responsibilities:
- Provide support to customers via phone, email, and online chat
- Maintain overall customer satisfaction and brand loyalty
- General administrative office support
- Troubleshoot product issues
Requirements:
- Bachelor's Degree preferred but not required
- Spanish bilingual language ability is a big plus
- 1 – 2 years of customer support experience
- Excellent problem-solving and time management skills
Benefits:
- $20 - $22 per hour
- Long-Term Temporary, possibility of Temp-to-Hire
- Monday – Friday from 8:00am – 5:00pm
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Customer Support Specialist
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