Insurance Office Supervisor
2 months ago
Jared Johnson - All Ears Insurance Group LLC is seeking a dedicated and experienced Licensed Insurance Office Manager to oversee our operations. This role is crucial in driving our agency towards achieving its objectives while fostering a supportive and efficient work environment.
As an Office Manager, you will play a pivotal role in empowering our team by establishing and upholding office protocols, ensuring that we consistently deliver exceptional customer experiences that benefit both our clients and our agency.
Key Responsibilities:
- Build and maintain strong relationships with clients, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and friendly service to all customers.
- Utilize a customer-centric approach to educate clients on various insurance options.
- Maintain an organized and well-equipped office to meet customer needs and effectively market our services.
Benefits Offered:
- Competitive base salary with annual performance-based bonuses.
- Opportunities for commission earnings.
- Generous paid time off, including vacation and personal/sick days.
- 401(k) retirement plan with matching contributions.
- Potential for career advancement within the agency.
Qualifications:
- Exceptional communication skills, both written and verbal.
- Bilingual in Spanish and English is a plus.
- Highly organized with a keen attention to detail.
- Prior experience in customer service is essential.
- Management experience in customer service is preferred.
- Sales experience is advantageous.
- Proactive approach to problem-solving.
- Able to thrive in a collaborative team environment.
- Familiarity with Windows computer applications.
- Ability to coordinate efforts with others to achieve agency goals.
- Capacity to excel in a fast-paced work setting.
- Property and Casualty License (required).
- Life and Health License (must be obtained).
This position is associated with an independent contractor agent and not with the main insurance company. Employees of independent agents must successfully complete any necessary licensing and training programs.
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