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General Restaurant Manager

2 months ago

Louisville, Kentucky, United States Hometown Pizza Full time
Job Overview

Hometown Pizza, Inc. is seeking a seasoned Restaurant Operations Manager to oversee the daily operations of a successful family-owned pizza restaurant in the Louisville area. The ideal candidate will have a proven track record of managing restaurant operations, leading high-performing teams, and driving business growth.

Key Responsibilities
  • Restaurant Management:
    • Develop and implement effective restaurant operations strategies to drive sales growth, improve customer satisfaction, and increase profitability.
    • Manage and maintain a clean, well-run store environment that meets or exceeds company standards.
    • Lead and motivate a high-performing team of restaurant staff to achieve business objectives.
  • Team Leadership:
    • Recruit, train, and develop restaurant staff to ensure they have the skills and knowledge needed to excel in their roles.
    • Provide coaching and feedback to staff to improve performance and address areas for improvement.
    • Manage employee relations, including resolving conflicts and addressing employee concerns.
  • Financial Management:
    • Manage restaurant finances, including budgeting, forecasting, and controlling costs.
    • Monitor and analyze financial performance, identifying areas for improvement and implementing corrective actions.
    • Develop and implement strategies to improve profitability and drive business growth.
  • Customer Service:
    • Ensure that customers receive exceptional service and have a positive dining experience.
    • Monitor customer feedback and implement changes to improve customer satisfaction.
  • Compliance and Risk Management:
    • Ensure that the restaurant complies with all relevant laws, regulations, and company policies.
    • Identify and mitigate risks to the business, including food safety, health and safety, and security risks.
Requirements
  • 5+ years of experience in restaurant management, preferably in a similar role.
  • Proven track record of driving business growth, improving customer satisfaction, and increasing profitability.
  • Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work a minimum of 45 hours per week, including evenings and weekends.
Benefits
  • Competitive salary and bonus structure.
  • 401(k) matching and other benefits.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.