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Customer Service Representative

2 months ago

Newton, United States Bloomingdale's Full time

About Bloomingdale's:

Bloomingdale's is a leading luxury department store that offers a unique shopping experience to its customers. Our mission is to provide exceptional customer service and to make fashion personal and fun for our customers.

Job Overview:

A Bloomingdale's Sales Professional is responsible for guiding and inspiring our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent, and product knowledge proficiency, they establish and cultivate long-term client relationships both in-store and online.

Key Responsibilities:

  • Create an in-store and online easy, seamless, and fun experience for customers, building and cultivating relationships with them.
  • Drive sales with in-store and online clients by embracing and being proficient with technology.
  • Participate in the merchandising and operational requirements of the role.

Requirements:

  • High School Diploma or equivalent required.
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements:

  • Position requires prolonged periods of standing/walking around the store or department.
  • May involve reaching, crouching, kneeling, stooping, and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
  • Frequently lift/move up to 25lbs.