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Client Support Specialist

2 months ago


Fountain Valley, California, United States Resource Label Group LLC Full time

Client Support Specialist at Resource Label Group LLC

Resource Label Group LLC is a leading provider of labeling and packaging solutions across diverse sectors. We are currently in search of a Client Support Specialist to enhance our team. The successful candidate will be instrumental in facilitating the sales process while delivering outstanding client support.

Key Responsibilities:

  • Foster relationships with clients through phone and email communication
  • Oversee artwork readiness and manage production requests
  • Address inquiries and resolve issues
  • Handle purchase orders and track proofs

The Ideal Candidate Will:

  • Effectively troubleshoot problems
  • Articulate thoughts clearly and convincingly
  • Collaborate well within a team environment
  • Make prompt and informed decisions
  • Manage client interactions with professionalism

Required Qualifications:

  • 2-3 years of relevant experience preferred
  • Prior experience in a manufacturing or comparable setting
  • Ability to comprehend and interpret business documents
  • Excellent communication abilities

Employee Benefits:

  • Paid Time Off and Holidays
  • Comprehensive Medical, Dental, and Vision plans
  • Short-Term Disability and Life Insurance options
  • 401(k) retirement savings plan
  • Performance-based salary enhancements