Customer Service Representative

1 week ago


Cedar Falls, Iowa, United States Kwik Trip Full time

**About Kwik Trip**

We are a family-owned company with a rich history, dedicated to serving our guests and coworkers while treating everyone like family.

As a Guest Experience Associate at Kwik Trip, you will be part of a dynamic team that strives to make a difference in people's lives. Our mission is to provide the best customer and food service experience in clean, state-of-the-art facilities.

**Job Summary**

We are seeking energetic, outgoing, and positive individuals to join our Food/Guest Service team. As a Guest Experience Associate, you will be responsible for providing exceptional customer service, maintaining a clean and inviting store environment, and ensuring a seamless shopping experience for our guests.

**Responsibilities**

- Provide top-notch customer service and resolve guest complaints in a professional and courteous manner
- Maintain a clean and organized store environment, including the food program and store fixtures
- Work collaboratively with the store team to achieve sales goals and provide excellent customer service
- Develop strong relationships with regular customers and build a loyal guest base
- Participate in ongoing training and development to enhance skills and knowledge

**Requirements**

- Must be at least 16 years old to work in our stores
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required; some college education preferred
- Availability to work variable shifts, including weekends and holidays

**Benefits**

We offer a competitive salary of $15.00 per hour, paid time off, and opportunities for career growth and advancement. Plus, we share 40% of pre-tax profits with all our co-workers, making us one of the most rewarding places to work

**Why Choose Kwik Trip?**

We are a Top Workplace, rated nationally and in the states where we operate. Our teams are filled with fun, ambitious, and energetic people who make work enjoyable and brighten the days of our guests. Join our family-owned company and become part of a dynamic team that makes a real difference in people's lives.



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